Support #1296
open
Added by Kathryn Petrie about 6 years ago.
Updated 4 days ago.
Description
I am trying to work from the latest wave of Understanding Society (Wave 9) (standard user version via the UK data service)– however I cannot open the file i_indresp as it says it is too modern. I have STATA 13.
All of the other files within the folder seem to work, and the path says “stata 11”. Is this an issue with what has been uploaded or is it only accessible to those with STATA 14+?
- Status changed from New to In Progress
- % Done changed from 0 to 50
Hello,
We apologise for the inconvenience. We have raised this issue as high priority and you will receive a notification from UKDS as soon as the file has been made compatible for Stata 11 and ready to be downloaded.
Best wishes,
On behalf of Understanding Society User Support Team
- Assignee set to Kathryn Petrie
The UKDS had informed us that this issue has been resolved. Could you please confirm that you have now downloaded the version11 files? If not, and you are still facing this issue please let us know.
Best wishes,
Understanding Society User Support Team
Alita Nandi wrote:
The UKDS had informed us that this issue has been resolved. Could you please confirm that you have now downloaded the version11 files? If not, and you are still facing this issue please let us know.
Best wishes,
Understanding Society User Support Team
Yes all is fixed now - thank you for your help.
Kathryn
- % Done changed from 50 to 100
- Status changed from In Progress to Resolved
- Assignee deleted (
Kathryn Petrie)
- Category set to Data releases
- Assignee set to Understanding Society User Support Team
- Private changed from Yes to No
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