Support #2013
open
Issue with new USoc variable search
100%
Description
The variable search page on the understanding society website seems to have been updated recently and is no longer working well. I've tried multiple times to search various variables (either by their encoded name e.g. xpoily for oil and gas expenditure) or by using descriptive words, and in all cases I've tried so far the variable doesn't come up.
If it would be possible to try and figure out what's going wrong here, that would be greatly appreciated, and I'm sure it would be very helpful for other users if they're facing similar issues.
Updated by Understanding Society User Support Team about 1 year ago
- Status changed from New to Feedback
- % Done changed from 0 to 50
- Private changed from Yes to No
Hi,
We've just launched a new Understanding Society website and we still have some teething problems. The variable search functionality is unfortunately affected and we are currently working to find a fix for these issues. I am very sorry for the inconvenience. In the meantime I'd advise looking for the information about variables in the pdfs of the questionnaires (https://www.understandingsociety.ac.uk/documentation/mainstage/questionnaires/) and using the data files.
Best wishes,
UKHLS User Support
Updated by Fergus McCormack about 1 year ago
Thank you for the prompt reply! This is very helpful. Sorry to pile on - I just thought it was important to draw your attention to it in case you weren't already working on it. Best of luck with the debugging!
Updated by Understanding Society User Support Team about 1 year ago
- % Done changed from 50 to 80
Hi Fergus,
Variable search should be back to normal now. Please let us know in case you encounter any further issues, your feedback will be appreciated.
Best wishes,
UKHLS User Support
Updated by Understanding Society User Support Team 10 months ago
- Status changed from Feedback to Resolved
- % Done changed from 80 to 100