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Support #1866

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Code Creator Beta No longer working

Added by Scarlett Scott almost 2 years ago. Updated about 1 year ago.

Status:
Resolved
Priority:
High
Assignee:
-
Category:
-
Start date:
02/24/2023
% Done:

100%

Description

Hello,
The code creator beta tool is no longer working and I receive the following error message:

Error: call to URL https://isergwapi.essex.ac.uk/requests failed with status 0, response , curl_error Peer's Certificate has expired., curl_errno 60

Thanks so much

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 #1

Updated by Understanding Society User Support Team almost 2 years ago

  • Status changed from New to In Progress
  • % Done changed from 0 to 10
  • Private changed from Yes to No

Hello,

We are very sorry about that. I have informed our web team and asked them to look into this.

Best wishes,
Alita

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 #2

Updated by Understanding Society User Support Team almost 2 years ago

  • Status changed from In Progress to Feedback
  • % Done changed from 10 to 50

Hello,

The IT team informed us that they fixed the issue, would you be able to check if it works for you now, please?

Best wishes,
Piotr
UKHLS User Support Team

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 #3

Updated by Understanding Society User Support Team about 1 year ago

  • Status changed from Feedback to Resolved
  • % Done changed from 50 to 100
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