Support #1512
open
Wave drop down menus not responding
100%
Description
Hello,
I have an enquiry about the drop down menus of the waves on the webpages of the variables which are not showing the data that has been collected when you click on any of them. An example of this can be seen with this variable:
https://www.understandingsociety.ac.uk/documentation/mainstage/dataset-documentation/variable/jbstat#indresp_collapse_9
This seems to be an issue that another colleague of mine is also experiencing. Would downloading the relevant variable through the "bookmark" option show what would have been seen if the drop down menus were working? and is there any understanding of when this issue may be resolved?
Thank you for your help,
Emily Calnan
Updated by Understanding Society User Support Team almost 4 years ago
- % Done changed from 0 to 50
- Private changed from Yes to No
Hello,
We are very sorry for the inconvenience caused by this disruption. We are aware of this issue and are looking into it. We hope to resolve this today.
Best wishes,
Understanding Society User Support Team
Updated by Understanding Society User Support Team almost 4 years ago
- Status changed from New to In Progress
Updated by Understanding Society User Support Team almost 4 years ago
- Status changed from In Progress to Feedback
- % Done changed from 50 to 90
This issue has been resolved.
Updated by Understanding Society User Support Team almost 4 years ago
- Status changed from Feedback to Resolved
- % Done changed from 90 to 100