Support #1510
Website not displaying questionnaires
100%
Description
Hello,
I am trying to access the US questionnaires from this page https://www.understandingsociety.ac.uk/documentation/mainstage/questionnaires However, when I select the relevant wave nothing appears. I suspect there could be an error in displaying drop down information as when I attempted to view submitted syntax and selected the relevant option, nothing appeared. In both cases, selecting the adds a fragment identifier to the URL (a value after #) which is not displaying. Examples - https://www.understandingsociety.ac.uk/documentation/mainstage/questionnaires#wave-10 and https://www.understandingsociety.ac.uk/documentation/mainstage/syntax#syntax-ukhls. Could you please advice whether this is a local issue or an issue with the website? My colleague is experiencing the same issue with the syntax share page so I suspect it is not a local issue.
Thanks!
James
Updated by Piotr Marzec about 3 years ago
- Status changed from New to Feedback
- % Done changed from 0 to 50
- Private changed from Yes to No
Hi James,
unfortunately, we have been experiencing some technical issues with the website causing this, our IT team is trying to fix it. The questionnaires and other documentation are also included in the data package available through the UK Data Service (https://beta.ukdataservice.ac.uk/datacatalogue/studies/study?id=6614 ; mrdoc folder in the zip file). We are very sorry for the inconvenience.
Best wishes,
Understanding Society User Support Team
Updated by Understanding Society User Support Team about 3 years ago
- % Done changed from 50 to 90
This issue has been resolved
Updated by Understanding Society User Support Team about 3 years ago
- Status changed from Feedback to Resolved
- % Done changed from 90 to 100